Recent Articles in Contributors

Member Content David Meets Goliath: A Contest to Attract and Retain Employees
May 31, 2012
Maren serves a wake up call to independent restaurant owners who haven't considered new recruitment and employee retention strategies. The facts are that there will be continued increasing competition for professional foodservice labor at every level and all segments. Maren suggests a handful of ways to compete.
Member Content The Saturday Market Theory Of Waiting Tables (With Reader Feedback)
May 11, 2012
Member Content Preparing for Mother's Day
Apr 24, 2012

If you prepare properly, Mother's Day can be one of the most successful days of the year for you.  Miriam has some tips and ideas for thinking outside the box to deliver superior results.
Member Content Guest Satisfaction
Mar 21, 2012
Member Content Q&A: Controlling Food Costs
Mar 8, 2012
Member Content A la Carte vs. Banquets & Catering
Jan 26, 2012
By creating two fictional operations, Ian outlines the drawbacks and benefits to each and how a combined offering is perhaps the best solution of all.
Member Content Thirty Minute Marketing Plan
Jan 19, 2012

Marketing is often the red-headed step child of a restaurant. For many, marketing is a reaction, mostly too late, to a slow down in business. Michael talks about having a plan to keep you focused and to help you end up with winning promotions for the next year.
Member Content How Four Overlooked Numbers Cost You Money
Jan 11, 2012

How to look deeper into the Cost of Goods Sold calculations and take back control of your checking account and improve the bottom line.
Member Content 4 Ways to Generate More Restaurant Business FAST
Jan 9, 2012
If your restaurant is in order, then you are ready to go out and get new business. You'll be amazed at the kind of immediate response you can generate by getting out from inside your four walls.
Member Content How to Deal with an Unhappy Customer
Dec 10, 2011
Sooner or later a customer is going to complain about your food. How will you react? Miriam shares some tips.
Member Content QuickBooks...How to Get Up and Running Using QuickBooks to Manage Your Restaurants Finances
Dec 8, 2011

QuickBooks is inexpensive, powerful enough to handle every financial task that you will face, exceptionally easy to use, well known to your accountant.  John sings the praises of Quickbooks and gives a full overview of how and why to get started.
Member Content Season's Greetings: 7 Ideas to Keep Your Holiday Customers Happy
Nov 28, 2011

It's the holiday season again and if you want it to be a happy one for you, you'd better start thinking how you can make it happy for your customers. Miriam has seven ideas for you to consider.
Member Content How to Elevate the Dining Experience
Oct 20, 2011
A restaurant is not a Broadway Review, but you do have the live stage and capacity to inspire. John has some how-to tips.
Member Content Kitchen Insecurity
Sep 23, 2011
Quick question - which single person is the most important to a
restaurant's success?  Who can bring a restaurant to its knees faster
than any other position? You know the answer -- the executive chef,
a.k.a. kitchen manager.
Member Content Restaurant Reality in the 21st Century
Aug 5, 2011
The public's mantra:  new, improved, better, different, throw it away.
Member Content Has Service Lost Its Importance?
Jul 27, 2011
Ian knows service. But he's not sure it matters anymore. You'll enjoy his storytelling in this piece. And don't forget to give him your feedback...
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