Five Simple Steps to Keep Restaurant Floors Clean This WinterJan 19, 2011
Snow and ice can wreak havoc on unprotected floors. To help restaurants limit the impact of winter weather on their floors, here are five simple steps for cleaning and maintaining restaurant floors during the cold and inclement months.
Social Media Tips for Restaurants, Bars and NightclubsJan 16, 2011
In this quick must read tip sheet Joan includes a number of helpful pointers to raise your restaurant's social profile.
Build An Experience Like A PlayJan 12, 2011
"Provide the guest memorable sights. Create appropriate sounds. Provide wonderful cooking aromas. Give them things to feel. Prepare flavorful, tasty food," says Rick. "Your guests define value by the quality of the restaurant experience and the memory it creates."
Why Your Restaurant's Website Must be Mobile FriendlyJan 9, 2011
Visiting your restaurants website should be a pleasant experience for anyone, from any device. All it takes is a few simple changes and your website can shine above the rest.
How to Improve Employee Performance and Ensure Consistent ServiceJan 7, 2011
Consistency is essential if you want your restaurant to be successful in the long run. Customers expect to receive the same high quality service every time they enter your establishment. Robert shares some tips...
John explains the importance of taking accurate and timely physical counts of your food and beverage inventories and shows you how to make a series of simple accounting entries to insure accurate food and beverage cost reporting for your critical Profit and Loss Statements.
7 Keys For Your Restaurant's 2011 Social Media StrategyDec 9, 2010
Jaime gets your 2011 social media efforts jump started with this collection of tips for the new year.
Customer Service Stats and What They Mean to YouDec 7, 2010
Shep shares several customer service stats and facts, and what they might mean to your restaurant.
Surprise and DelightDec 3, 2010
Surprise and Delight are the twin gods of personal hospitality. They increase the experience in your establishment and leave guests slack-jawed in amazement. Richard talks about why its important to consider making this mantra part of your service philosophy.