"Service & Sales: The Keys to Profit" Webinar for PFG
Performance Foodservice was proud to be the Diamond Sponsor for this Sales & Service Webinar.
Performance is RR's exclusive on demand replay partner for this high-level event -- PFG customers can enjoy the full replay for a limited time. (Please enjoy access through 11/20/23)
In this session, Jaime Oikle of RunningRestaurants.com is joined by Roger Beaudoin of RestaurantRockstars.com - the duo deliver a content-packed session that every operator can walk away from with a notepad full of actionable ideas for their restaurant.
*********
Here's what was covered...
- What guests are really looking for in your restaurant
- The three most important attributes of any successful restaurant
- The importance of daily training in both product and restaurant knowledge
- How your staff can sabotage your business, losing your restaurant loyal guests
- Recognizing and capturing sales opportunities at each stage of the meal
- How to find the "hidden" sales opportunities that "order takers" are missing
- Doubling the odds of making the sale
- "Theatre of the Mind" or what the guest hears, they believe and want to have
- Why "YES/NO" questions lead to "No thanks, bring the check"!
- The importance of "Hooks" that set your restaurant apart from the competition
- How to "Assume the Sale" at every table
- Knowing when NOT to Sell!
- Contests, Team Building and Incentives that really Work
- and more...
Make sure you don't miss out on Roger's Restaurant Rockstars Academy -- it's a incredible resource for all operators.
ENJOY!!!
To be notified of the next webinar event join RR's FREE "Just One Thing" E-newsletter below
Links to Resources from Webinar: