"Remember," says Brian, "no matter what the interview setting, always make sure you are portraying a professional image." He gives specific example and tells the story of one recruit who just failed this test miserably.
Jaime & Roger talk about service tips and increasing revenue. We hit on servers as a "Business"; the "Iceberg" story; the perils of being just an "Order Taker" and more...
Anyone who has ever worked in a restaurant knows that a perfect shift is nearly impossible, but if the restaurant is managed properly, it can make all the difference in the world.