Recent Articles in Interviews & Profiles

Public Content Getting to the Heart of Hospitality (Ep 9)
Jan 4, 2017

Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

The Heart of Hospitality
Public Content Taking on the World: A Conversation with Willie Degel (Ep 11)
Dec 13, 2016

RR talks with Willie about his personal journey from start-up operator to one of the most successful New York restaurateurs around.

Willie Degel
Member Content Menu Item Plate Cost
Dec 5, 2016

Jaime & Roger dive into the key topic of menu item plate cost.

fish dish
Public Content Restaurant Marketing with Joy (Ep 7)
Nov 7, 2016

Join RR for a great marketing chat as Jaime interviews Joy Gendusa, founder & CEO of PostcardMania.

restaurant
Member Content Fixing the Broken Merchant Processing Business - Fattmerchant Interview
Aug 10, 2016

Jaime interviews Sal from FattMerchant.com about how they're tackling & improving the merchant processing business.

Fattmerchant
Public Content Restaurant Marketing Shop Talk: 5 Q's with Andrew Freeman
Jul 21, 2016

In this exclusive interview RR chats with Andrew Freeman about a wide range of marketing topics for restaurants.

Andrew Freeman
Member Content Dedication, Passion & Restaurants: Chef Talk with Eric LeVine
Jul 15, 2016

RR digs into business with Chef Eric from Morris Tap & Grill and Paragon Tap & Table.

Chef Eric Levine
Member Content Is the No Tipping Trend Fizzling?
Jul 14, 2016

RR talks about the trend in no tipping with Chef Chris Koetke.

restaurant
Public Content What's Broken With Restaurant Customer Service: Irvine & Briggs
Jul 12, 2016

RR talks with Chef Robert Irvine & Bernard Briggs about service, technology, mobile & more...

Chef Robert Irvine & Bernard Briggs
Member Content Top Chefs Share Their Outlook on 2016
Mar 29, 2016

What's in store for 2016 and beyond? Three top U.S. chefs share their outlook on 2016...

Caleb Lara
Member Content Conversations: Anthony Lye of HotSchedules.com
Mar 14, 2016

In an in-depth conversation with Anthony Lye, CEO of HotSchedules.com, we talked about where things are heading, and what trends restaurants need to keep their eyes on.

HotSchedules.com
Member Content Chef Talk: Marc Forgione of American Cut
Mar 14, 2016

It's always great to get inside the head of a chef/partner before a new opening. Read RR's quick chat with Marc Forgione of American Cut.

 Marc Forgione
Member Content How to Maximize Consistency in Your Restaurant
Oct 28, 2015

Robert traveled around the country interviewing some of the best minds in the hospitality industry to understand what they have done to be successful in one of the most challenging and competitive industries in America.

Steph Izard - Girl and the Goat
Member Content Restaurant Marketing & Leadership Tips for Succeeding with Millennials
Jul 13, 2015
RR speaks with Mitch Roth, President of Southern Concepts about millennials, full service vs. fast casual, mobile, marketing, leadership & more.

Spareribs
Member Content New Design Project: The Commoner/Pittsburgh
Jun 24, 2015

RR takes a look inside designer/architect Mark Zeff's newly opened restaurant project called The Commoner located in Pittsburgh, PA.

Commoner
Member Content 5 Questions with Chris Curren of Seven Lions (Chicago)
Dec 8, 2014
Executive Chef Chris Curren shares the keys to his kitchen.
Chris Curran - Seven Lions - Chicago
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